Located in the city center, the Hotel General is close to a variety of bars, shops, and restaurants. Guests of the hotel will be able to visit many of the nearby businesses as well. A large shopping mall is close to the hotel, as are theaters. Guests can take the tram to Charles Bridge, Wenceslas Square, and other locations. The proximity of the tram and the metro, as well as the other forms of public transportation, make getting around Prague easy. Guests of the Hotel General will also find some sites and attractions within walking distance.

Rooms at the Hotel General include many amenities for guests, including cable TV, mini bars, air conditioning, coffee and tea making facilities, high speed Internet access, work desks, sitting areas, and more. The bathrooms include either rainfall showers and hydro massage areas or bathtubs.

Housed in a building erected in the late 1800s, the Hotel General opened its doors in 2007. The hotel features a sauna, a wine bar, and an onsite restaurant at which guests can dine.